We ask for a $39 deposit before we begin working on your design. Once the design is sent to your email, we can make unlimited changes until you are completely satisfied with the design. The deposit is not refundable.
Once you complete an order and receive the shipment, you have 30 days to return the order at your expense for a refund or reprint if for some reason you are unhappy with your order. Once we receive the entire order, we will issue a 100% refund (minus the $39 deposit).
If a printing error is found, please call us within 90 days of your order. We will review the issue and come to a fair resolution.